Shipping policy
Shipping destinations
Compactly currently focuses on shipping to customers in the United States. Available shipping destinations may vary by product and will be shown at checkout.
Processing time
Orders are usually processed within 1-3 business days after payment is confirmed. Processing times may be longer during holidays, supplier delays, or high-volume periods.
Delivery estimates
Delivery estimates depend on the product, supplier warehouse, and destination. For the current Wall-Mounted Mop & Tool Holder, the estimated delivery window is 6-13 days to the United States after 1-3 business days of processing.
Shipping cost
Current pricing assumes shipping is included in the product price when the checkout shipping rate shows free shipping. If shipping options or supplier costs change, shipping rates and product prices may be updated before an order is placed.
Tracking
When tracking is available, customers will receive tracking information by email after the order ships. Tracking updates can take time to appear after the carrier receives the package.
Delays
Delivery estimates are not guarantees. Carrier delays, customs processing, incorrect addresses, weather, holidays, and peak periods can affect delivery times.
Incorrect address
Customers are responsible for entering the correct shipping address at checkout. If an address is incorrect or incomplete, contact us as soon as possible at support@getcompactly.com. Address changes may not be possible after an order has been processed.